5.3 — KYC Approval Process
📍 WHERE TO FIND IT
Sales ▸ Contacts ▸ [Customer] ▸ KYC Status
✅ WHAT TO DO
Only the Compliance team can approve KYC. They verify authenticity and run AML checks.
- Compliance reviews every uploaded document
- Runs customer name against UAE AML/sanctions databases
- Verifies document validity and expiry dates
- Sets status to 'Approved' — customer cleared for transactions
💡 TIP
If KYC is rejected, Compliance logs the reason in the chatter. Read the reason carefully, fix each issue, then re-submit.
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